Website Terms

These Website Terms govern your interaction with and access to the Juicy Lucy online platform located at juicylucy.au, including any associated mobile apps or digital services (collectively referred to as the Website). These Website Terms are to be read in conjunction with our Terms of Purchase.

By continuing to browse or use the Juicy Lucy Website, you are acknowledging your acceptance of these Website Terms as a legally binding agreement. If you do not accept or agree with any part of these Website Terms, we kindly ask that you refrain from using the Website.

Please read these Website Terms thoroughly. They contain essential information about who we are, how the Website works, and your responsibilities as a user.

We reserve the right to modify, update, or replace any part of these Website Terms at our discretion, without prior notice.

To understand how your personal data is collected and used, please refer to our Privacy Policy here.

1. Who We Are

Juicy Lucy is a business operated under the parent company MRCL2 Ventures Pty Ltd (ABN 77 680 580 321), registered in Australia. Our business office and registered address is located at 27 Sheldon Street, Nudgee QLD 4014, Australia.
In these Website Terms, the terms “we, ” “our, ” or “us” refer to both Juicy Lucy and MRCL2 Ventures Pty Ltd.
Our e-commerce operations are powered through the WooCommerce platform, which supports the sales and distribution of our products via the Website.

2. How to Contact Us

If you have any questions or would like to get in touch, please visit our Contact Page and submit your enquiry. We aim to respond in a timely and helpful manner.

3. Availability of the Website

We do not guarantee uninterrupted or error-free access to the Website. The Website, or parts of it, may be temporarily suspended or restricted for maintenance, updates, or operational reasons.
You are responsible for ensuring that anyone using the Website via your internet connection understands and complies with these Website Terms and any other applicable policies.

4. Accessibility Commitment

We strive to make our Website as inclusive as possible. Please review our Accessibility Statement for more details.
We proudly collaborate with MyWork to deliver accessible and user-friendly online experiences, including assistive tools for users with disabilities. If you encounter challenges accessing the Website, please reach out through our contact form.

5. Updates to the Website

The content and structure of the Website may change over time. We regularly update our pages and may remove or revise information as needed to ensure accuracy and relevance.

6. Limitation of Liability

Our products and services are intended for personal use by individual consumers. We do not accept liability for any loss or damages incurred by businesses or non-consumers.
Nothing in these Website Terms excludes our liability for:

  • Fraud or deceptive conduct;
  • Death or personal injury caused by negligence on our part or by our employees/agents;
  • Any other liability that cannot legally be excluded or limited.

7. Ownership of Content

All intellectual property on the Website — including designs, trademarks, written content, videos, logos, and images — is owned by us or our licensors. Unless explicitly stated otherwise, all rights are reserved.
If you’re unsure whether you can use or share any content from our Website, please contact us before doing so.

8. Third-Party Sites

Our Website may link to external websites operated by others. We are not responsible for the content, accuracy, or practices of these third parties.
A link from our Website does not imply endorsement or affiliation. You are encouraged to read the terms and privacy policies of any third-party site you choose to visit.

9. Linking to Our Website

You are welcome to link to our Website or its content, provided that:

  • The link appears only on websites you own or manage;
  • The link is not misleading and does not suggest any formal relationship with us where none exists.

We may remove or change content at any time, and are not obligated to inform you if content you’ve linked to is altered or removed.
You may not frame our Website within another site. We reserve the right to revoke linking permissions without prior notice.

10. Account Security

Certain sections of the Website may require login credentials. You agree to:

  • Provide accurate and current information;
  • Keep your login details private;
  • Inform us immediately if you suspect your account has been compromised.

We reserve the right to suspend or revoke access if we believe your actions pose a security risk or negatively impact the Website or its users.

11. Content Disclaimer

Although we aim for accuracy, we cannot guarantee that all information on the Website is always current or error-free. We are not liable for any reliance you place on the content available here.
To the fullest extent permitted by law, we disclaim responsibility for any direct or indirect losses resulting from the use of our Website.

12. Governing Law

These Website Terms are governed by the laws of Queensland, Australia. Any disputes relating to these Website Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

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